Health Concerns

Please advise the Spa when making your booking if you are pregnant or breastfeeding, if you suffer from any medical conditions, injuries and allergies or if you have any special requests as some treatments may not be safe or suitable to be carried out.

Reservations & Cancellations

We recommend booking in advance. Credit card details are required to make and confirm any booking.

Please be aware that cancellations must be made at the latest 1 hour prior to the treatment, otherwise, a 10% cancellation fee will be charged . We regret that it may be necessary to treat appointments as cancelled, for clients arriving more than 15 minutes late.

We kindly ask that you turn your mobile phone to silent mode when you arrive to allow you and our other guests to relax.

Spa Etiquette

We recommend that you arrive a few minutes before your spa appointment so you have time to check-in, fill out our consultation card and unwind.

Children

Children under the age of 16 may have treatments as long as they are accompanied by an adult who has signed a consent form. If the child is between 16 and 18 years of age, they can have treatments without an adult, but the adult must sign a consent form. All junior treatments must be approved by the Spa Manager.

If you are uncomfortable with anything during your treatment (e.g. the pressure, the music or the temperature) please feel free to let your therapist know as they will be more than happy to make any necessary adjustments.